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TC Global Shipping Service Policy

Professional Logistics Team · Global Coverage · Safe & Fast Delivery

Delivery Coverage

TC Traditional Clothing has established strategic partnerships with internationally renowned logistics companies to provide professional delivery services to customers worldwide. Our delivery network covers:

🇱🇦 Laos Domestic
Luang Prabang, Vientiane, Pakse, Savannakhet & major cities
✓ Same day/Next day delivery
🇨🇳 Mainland China
Beijing, Shanghai, Guangzhou, Shenzhen & tier-1 cities
✓ 3-5 business days
🇯🇵 Japan
Tokyo, Osaka, Kyoto, Nagoya & major cities
⚡ 5-7 business days
🇰🇷 South Korea
Seoul, Busan, Incheon & major cities
⚡ 5-7 business days
🇺🇸 United States
New York, Los Angeles, Chicago, San Francisco & more
🌍 7-10 business days
🇪🇺 European Union
Germany, France, Italy, Spain & more
🌍 7-12 business days
🚨 Special Notice: Remote areas may require additional 1-3 business days for delivery. International shipping times are subject to customs clearance. Please consult our customer service before placing orders.
📍 Global Delivery Coverage: We partner with renowned international logistics companies like DHL, FedEx, EMS. Our delivery network covers 200+ countries and regions worldwide, serving Lao traditional clothing enthusiasts globally.

Delivery Methods & Service Standards

TC Traditional Clothing offers multiple delivery methods to meet different users' timing needs. We partner with internationally renowned logistics companies like DHL, FedEx, EMS to ensure Lao traditional crafts are delivered safely and quickly worldwide.

Delivery Time Calculator

Delivery Method Delivery Time Shipping Cost Coverage Area
Standard Delivery
EMS/Postal Express
3-5 business days
✓ Cash on delivery 		$8.00
Additional $2/kg 		34 countries & regions globally
99.8% coverage
Fast Delivery
DHL/FedEx
1-2 business days
⚡ Same day possible 		$15.00
Additional $3/kg 		Major cities & surrounding areas
Covers 336 cities
Express Delivery
DHL Express
Next day before 18:00
🚀 Ultra-fast delivery 		$25.00
Additional $5/kg 		Major city core areas
Supports 68 key cities
Free Shipping
Free on qualifying orders
3-7 business days
🎁 VIP exclusive 		Free
Free on $99+ orders 		Worldwide (except remote areas)
VIP free on $59+ orders
VIP Exclusive Delivery
Members only
Scheduled delivery
👑 Appointment delivery 		$30.00
Free for annual members 		Major city core areas
Supports 2-hour time window
🎉 Free Shipping Benefits: Orders over $99 qualify for free standard shipping! VIP members get free shipping on $59+ orders, Annual VIP members enjoy free shipping on all orders!
📦 Delivery Partners: DHL Express (Express delivery), FedEx (Fast delivery), EMS (Standard delivery), UPS (Economy delivery), Local postal services (Remote areas)

Delivery Time & Service Hours

🕐 Standard Delivery Hours

  • Weekday Delivery: Monday to Friday 8:00-20:00 (Supports scheduled time slots)
  • Weekend Delivery: Saturday, Sunday 9:00-18:00 (Normal delivery service)
  • Evening Delivery: Some cities support 18:00-21:00 evening delivery (Additional charges apply)
  • Scheduled Delivery: Supports advance appointment for specific delivery times (VIP exclusive)

⚠️ Special Period Delivery Arrangements

  • Chinese New Year: Delivery suspended from New Year's Eve to 3rd day, resumes on 4th day
  • National Golden Week: Delivery time extended 1-2 days from Oct 1-3
  • Major Sales Events: During major promotions, delivery may be delayed, please be patient
  • Severe Weather: Typhoons, blizzards and extreme weather may affect delivery
📱 Delivery Notification Service: After shipment, we will notify you of logistics information via SMS, WeChat, email and other methods. Delivery personnel will call 30 minutes before arrival to confirm delivery time, please keep your phone available.
🎯 准时配送承诺：如因我方原因导致配送延误超过承诺时效2个工作日，我们将主动为您提供运费减免或优惠券补偿。

Real-time Delivery Data

Today's Delivery Overview

1,247
Today's Orders
856
In Transit
391
Delivered
98.5%
On-time Rate

Packaging & Protection

StrongShop strictly follows international packaging standards, providing professional packaging protection services for every piece of traditional clothing, ensuring product safety during transportation:

🌱 Eco-friendly Packaging Materials

  • 100% biodegradable cardboard packaging
  • Eco-friendly filling materials replacing foam
  • Recyclable plastic bag packaging
  • FSC certified packaging materials

🛡️ Professional Protective Packaging

  • Multi-layer bubble wrap for fragile items
  • Anti-static packaging for electronic products
  • Sealed leak-proof packaging for liquid goods
  • Reinforced packaging for valuable items
  • Green & Eco-friendly: Using recyclable packaging materials, packaging waste recycling rate reaches 95%+
  • Shock Protection: Fragile goods use three-layer shock-proof packaging, damage rate below 0.1%
  • Waterproof & Moisture-proof: Traditional clothing uses waterproof packaging bags to ensure products stay dry
  • Insurance Service: Free insurance service for goods valued over $500
  • Anti-counterfeit Labels: All packages have StrongShop exclusive anti-counterfeit labels
  • Traceability Tracking: Each package has a unique QR code supporting full journey tracking
🌍 Green Packaging Commitment: We commit to achieving 100% recyclable packaging materials by 2025, reducing packaging waste by 50%, contributing to global environmental protection. We also launch the "Packaging Recycling Program" where users can earn eco-points by returning packaging materials.
📦 Packaging Quality Guarantee: If goods are damaged due to packaging issues, we take full responsibility and provide free replacement service. Packaging quality complaint handling time: Response within 24 hours, resolution within 48 hours.

StrongShop Delivery Service Center

Professional delivery team providing 7×24 hour service support

Customer Service Hotline: 400-STRONG-1 (400-787-6641)
Delivery Hotline: 400-STRONG-2 (400-787-6642)
Delivery Email: delivery@strongshop.com
Online Customer Service: strongshop.com/chat
Service Hours: 7×24 hour round-the-clock service
Headquarters: Talat Sao Shopping Center, Chanthabouly District, Vientiane
💬 WeChat Customer Service: StrongShop2024 | 📱 APP Download: Scan QR code for latest version